Frequently Asked Questions
Please read our FAQ before sending us a message.
Free shipping Anywhere in South Africa.
Our payments are processed by secure payment provider PayFast. One of the leading secure payment providers in South Africa for top tier online stores.
Delivery is generally 3 to 7 working days, although we do our best to deliver in the shortest time. Please ensure you provide cellphone and email contacts to make it easy for the courier to deliver your precious parcel.
Shopping on our store is very secure. Our store has an SSL certificate and various security features. All payments are processed by a secure payment gateway provider called PayFast. Your payment details are never seen by our staff.
Our team will carefully chooses and packs your order and have it ready for shipping. You will then be issued with a tracking number to make sure that you can track your precious goods.
Yes, a payment confirmation and invoice is sent after the order has been paid.
Send us an email
info@privatebrand.co.za
